Monday, May 21, 2012

VMware vSphere Storage Appliance Manager installation does not accept a valid license

Symptoms
  • VMware vSphere Storage Appliance (VSA) Manager installation does not accept a valid license
  • During VSA Manager installation, the wizard does not accept a valid license
  • You see message:The license of this vCenter Server instance has either expired or does not include the vSphere Storage Appliance feature. Provide a valid license key to continue with the installation.
  • This issue occurs when you install VSA Manager as a domain administrator.

Resolution
VSA 1.0 needs to be installed as a local administrator, as opposed to domain administrator.
To install VSA as a local administrator:
  1. In Windows on vCenter Server, go to Add/Remove programs and remove VSA Manager.
  2. Log off as the current user.
  3. Log in as local administrator.
  4. Install VSA Manager.  
If you do not know or cannot use the local administrator account, use this workaround after uninstalling VSA Manager: 
  1. Launch vSphere Client and connect to vCenter Server as the Administrator or using an account that has local administrator account rights.
  2. Click Home.
  3. Click Hosts and clusters.
  4. Click the vCenter Server root level and then click the Permissions tab.
  5. Right-click on an empty area in the right pane and click Add Permission.
  6. Click Add.
  7. Add the user account using which you want to install VSA manager and give the user Administrator privileges in vCenter Server.
  8. Close the vSphere client session.
  9. Install VSA.

    VMware source information

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